Shipping is free on all orders, worldwide, with no minimum spend and no paid upgrade to choose from. The price you see at checkout is the price you pay.
Orders are dispatched within 1 business day and arrive in 3–5 business days. Business days do not include weekends or public holidays. Orders placed after 3 PM (CET) are processed the next business day.
You receive a tracking code by email as soon as your parcel leaves our warehouse. If 5 business days have passed and your tracking has not moved, write to support@norseorganicseu.co and we will chase the carrier for you.
We ship worldwide. Every country has a delivery option at checkout; if your country does not appear, email us and we will open it for you.
For deliveries outside the country of dispatch, import duties or taxes may be charged by your local customs authority. These charges are set by your government, are not collected by us and are not included in the price.
Check your address before confirming the order. If a parcel is returned to us because the address was incomplete, we reship it once at no cost to you.
If tracking shows no delivery 15 business days after dispatch, we treat the parcel as lost and send a replacement or refund you in full — your choice.
Questions: support@norseorganicseu.co.
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